Vancouver GeoTech Labs
**Please note, we currently accept only VISA as credit
card payment.**
When shipping…
When
physically dropping off samples, we are located in the NBS industrial park,
just south-east of Marine Drive and the Knight Street Bridge – proceed through
Gate #2. Map
directions – click here
When you ship we request that the following ALWAYS be included in the
order (not including this information may delay the order turnaround):
- A detailed
letter requesting our services, preferably on company/university/agency
letterhead
- A
complete sample list containing any specific processing instructions and
the work you would like performed.
- Current
contact phone # and email address
- A
purchase order when appropriate
- If you
are paying by Visa please include all of the following: the name on the card, card number,
3-digit security
code on back of card and expiry date. We also request the signature of the
card holder on the letter requesting our services which can be sent by
email.
- For first
time clients please enclose a cheque for 100% of the value of the order,
Visa # and/or contact us.
- Always
include a shipping and return address inside your
package in case the outer shipping labels are lost or damaged. Please remember to include an accurate
return address and street # when possible.
- We
recommend that you advise us by phone, fax, or e-mail that your order is
en-route so that we can be watching for it and advise you if it has not
been received in a reasonable amount of time.
!!! USA and International Clients !!!
- Please be
sure to mark clearly on your shipping packages "Rocks for
Scientific Study--No Commercial Value" and assign a vale of
<$5, this will help ensure that your specimens are processed through Customs
with a minimum amount of red tape and without additional charges. If this
is not marked on your shipment duty may be charged and will be added to
your invoice.
Method of Shipping
- Couriers --
Provide the best value in terms of security, speed, and economy.
Most couriers provide a plastic or cardboard envelope (large enough to
hold 1-3 pounds) that generally will not cost more than $30-$40.
These are the best value and often provide1-2 day service. Your package is
always traceable should it go astray. Our couriers of choice
are Purolator and FedEx. Please
do not ship by UPS as they always charge brokerage fees (that we have
to charge back to you) and we have found DHL to not be reliable.
- Canada
Post and The United States Postal Service
are also fine when time is not as much an issue. Express Mail Services offer the
advantages of reasonably rapid service (3-5 days) and the benefit of a
tracking number such that if a parcel gets lost it can be traced.
Pertinent websites to calculate shipping
charges:
Purolator
Courier
UPS
FedEx
Canada Post
Return
shipping (VERY IMPORTANT!!!)
Completed work is
return shipped via Purolator Courier or Canada Post and occasionally via
FedEx. If you would prefer a different
method please specify in your request letter.
ALL
shipments are returned WITHOUT
insurance unless requested by the client beforehand – therefore, the client is
responsible once the courier has received the shipment. Please BE CERTAIN to specify in
advance if you would like your order insured when we return ship it to you.
Thank you.
Please include the following when shipping to
us:
Vancouver GeoTech
Labs
Unit 39, 1640 E. Kent Avenue South
Vancouver, British Columbia
Canada V5P 2S7
(604-812-7070) SAMPLES FOR SCIENTIFIC STUDY – NO
COMMERCIAL VALUE
Courier, you must obtain a
clear signature and receiver name upon delivery!!!
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